*{box-sizing:border-box} :root{font-family:Inter,Segoe UI,Arial,sans-serif;color:#101c2e;background:#fff;font-synthesis:none;--green:#07865f;--border:#dfe5ec;--muted:#64738a;--rail:#f4f6f8}body{margin:0}button,input,select,textarea{font:inherit;font-size:14px}button{cursor:pointer;border:1px solid #cfd8e3;border-radius:5px;background:#fff;color:#14233b;padding:10px 16px;min-height:40px}button:hover{background:#f2f7f5}button:disabled{cursor:wait;opacity:.55}button.primary{background:var(--green);color:#fff;border-color:var(--green)}button:focus-visible,a:focus-visible{outline:3px solid #76cdb1;outline-offset:3px}input,select,textarea{width:100%;border:1px solid #cfd8e3;border-radius:6px;padding:11px 12px;color:#182538;background:#fff;min-height:42px}textarea{resize:vertical;line-height:1.55}label{display:block;font-size:14px;font-weight:600;margin-bottom:17px}label input,label textarea,label select{display:block;margin-top:8px}h1{font-size:34px;letter-spacing:-.035em;line-height:1.15;margin:0 0 8px}h2{font-size:23px;margin:0;font-weight:650;letter-spacing:-.02em}h3{font-size:18px}p{line-height:1.55}.muted{color:var(--muted);font-size:14px}.loading{padding:60px;text-align:center}svg{width:21px;height:21px;stroke:currentColor;fill:none;stroke-width:1.7;flex-shrink:0}.shell{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100dvh}.sidebar{position:sticky;top:0;height:100dvh;background:var(--rail);padding:24px 13px;display:flex;flex-direction:column;border-right:1px solid var(--border)}.brand{display:flex;gap:16px;align-items:center;padding:0 10px 34px;font-weight:650;font-size:21px}.mark{display:grid;place-items:center;width:40px;height:40px;flex-shrink:0;border-radius:6px;background:var(--green);color:#fff;font-size:24px}.sidebar nav{display:grid;gap:12px}.nav-item{display:flex;align-items:center;gap:17px;padding:13px 17px;background:transparent;border:0;text-align:left;font-size:16px;color:#526681}.nav-item.selected{background:#e0efea;color:#064f3d;font-weight:600}.account{margin-top:auto;padding:18px 10px;display:flex;align-items:center;gap:12px}.avatar{display:grid;place-items:center;width:40px;height:40px;background:#dbe6ee;border-radius:50%;font-weight:600}.account small{display:block;font-size:12px;color:var(--muted);margin-top:3px}.logout{padding:8px;font-size:12px;min-height:32px;border:0;background:transparent}.main{min-width:0}.page{padding:26px}.page-head{display:flex;justify-content:space-between;gap:20px;align-items:start;margin:0 10px 28px}.page-head p{margin:0;color:#526681;font-size:17px}.head-actions{display:flex;gap:12px;align-items:center}.head-actions button{white-space:nowrap}.demo-note{text-align:right;font-size:12px;color:var(--muted);margin:5px 0 12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);margin:35px 0 29px}.stat{padding:0 28px;border-right:1px solid var(--border)}.stat:first-child{padding-left:12px}.stat:last-child{border:0}.stat span{font-size:16px;color:#526681}.stat strong{display:block;font-size:38px;margin-top:10px;letter-spacing:-.025em}.table-section{border:1px solid var(--border);border-radius:7px;margin-bottom:26px;overflow:hidden}.section-title{padding:19px 17px;display:flex;gap:15px;align-items:center;justify-content:space-between}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:14px}th{background:#f5f7fa;font-size:13px;font-weight:500;color:#526681;padding:16px}td{padding:19px 16px;border-top:1px solid var(--border);vertical-align:middle;line-height:1.6}td:first-child{font-weight:600}td small{display:block;color:var(--muted);font-weight:400}td button{min-width:95px;font-size:13px;padding:8px 12px;min-height:35px}.dot{display:inline-block;width:10px;height:10px;background:#a5b2bf;border-radius:50%;margin-right:9px}.dot.online{background:#0b9c6b}.tag{display:inline-block;background:#e3f3eb;color:#075f47;padding:3px 9px;border-radius:4px;font-size:12px;margin:2px}.tag.grey{background:#eef1f5;color:#536375}.toolbar{display:flex;gap:12px;margin:18px 0}.toolbar input{max-width:340px}.empty{padding:50px 20px;text-align:center;color:var(--muted);line-height:1.6}.chat-head{height:80px;padding:22px 25px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.chat-head h1{font-size:27px;margin:0}.chat-layout{display:grid;grid-template-columns:290px minmax(300px,1fr) 310px;height:calc(100dvh - 80px)}.conversation-list{border-right:1px solid var(--border);overflow:auto}.list-controls{padding:20px 17px}.list-tabs{display:flex;margin-top:15px}.list-tabs button{flex:1;background:#f4f6f8}.list-tabs .active{background:#e5f4ee;color:#075f47}.conversation-row{display:block;width:100%;border:0;border-radius:0;background:#fff;padding:21px 18px;text-align:left;border-bottom:1px solid #f0f3f6}.conversation-row.active{background:#e7f4ee}.conversation-row strong{font-size:14px}.conversation-row small{display:block;color:#66758a;font-size:12px;margin-top:6px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.conversation-row .row-top{display:flex;gap:8px;justify-content:space-between}.conversation-row time{font-size:11px;color:var(--muted)}.chat-center{display:flex;flex-direction:column;min-height:0;min-width:0}.thread-head{padding:20px 25px;border-bottom:1px solid var(--border);display:flex;gap:16px;align-items:center;min-height:88px}.thread-head h2{font-size:19px}.thread-head p{margin:7px 0 0;font-size:13px;color:var(--muted)}.contact-avatar{width:46px;height:46px;border-radius:50%;background:#d9f1e5;display:grid;place-items:center;color:#06614b;font-weight:600}.messages{flex:1;padding:24px;overflow:auto;display:flex;flex-direction:column;gap:22px}.message{max-width:82%;align-self:flex-start}.message.out{align-self:flex-end}.bubble{background:#eef1f6;border-radius:12px;padding:15px 18px;font-size:14px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.out .bubble{background:#dff5e9}.message small{display:block;color:#748299;font-size:11px;margin:6px 4px}.composer{border-top:1px solid var(--border);padding:0 20px 20px}.composer-tabs{display:flex;gap:26px;margin-bottom:15px}.composer-tabs button{padding:16px 0;border:0;border-radius:0;color:#65758a;background:none}.composer-tabs .active{border-bottom:3px solid var(--green);color:#075f47}.compose-box{border:1px solid #cfd8e3;border-radius:7px;padding:12px}.compose-box textarea{border:0;min-height:70px;padding:0;font-size:14px}.compose-actions{display:flex;gap:10px;justify-content:space-between;align-items:center}.compose-actions select{max-width:220px;min-height:34px;padding:7px;font-size:12px}.details{border-left:1px solid var(--border);padding:23px 20px;overflow:auto}.details h2{font-size:20px;margin-bottom:22px}.details label{font-size:13px}.details button{width:100%}.details select[multiple]{height:100px}.login{display:grid;grid-template-columns:1fr 1fr;min-height:100dvh}.login-story{background:#e8f4ef;padding:10vw 7vw;display:flex;flex-direction:column;justify-content:center}.login-story h1{font-size:48px;max-width:420px;line-height:1.12}.login-story p{max-width:400px;color:#496359;font-size:18px}.login-form{display:flex;align-items:center;justify-content:center;padding:40px}.login-form form{width:min(380px,100%)}.login-form h2{font-size:28px;margin-bottom:12px}.login-form .primary{width:100%;margin-top:12px}.login-form .brand{padding:0 0 40px}.demo-logins{border-top:1px solid var(--border);margin-top:28px;padding-top:20px}.demo-logins button{margin:3px;font-size:12px;padding:7px 10px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.settings-form{max-width:680px;padding:15px 5px}.audit-detail{max-width:450px;font-family:inherit;font-size:12px;color:#65748a;overflow-wrap:anywhere}dialog{border:1px solid var(--border);border-radius:10px;padding:28px;width:min(480px,calc(100% - 32px));color:#15243a}dialog::backdrop{background:#0f203b44}dialog h2{margin-bottom:20px}.dialog-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:20px}.error{color:#a22b32;font-size:14px;min-height:22px}#toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);max-width:90%;padding:13px 20px;background:#17372c;color:#fff;border-radius:6px;box-shadow:0 5px 20px #0002;z-index:100;display:none}#toast.visible{display:block}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.settings-note{border-left:3px solid var(--green);padding:8px 15px;background:#f4f8f6;font-size:14px}
@media(max-width:1250px){.shell{grid-template-columns:200px 1fr}.chat-layout{grid-template-columns:245px minmax(270px,1fr)}.details{grid-column:1/-1;border:0;border-top:1px solid var(--border);max-height:500px}.chat-layout{height:auto}.chat-center{height:calc(100dvh - 80px)}.conversation-list{max-height:calc(100dvh - 80px)}.sidebar{padding:22px 8px}.brand{font-size:18px}.page{padding:20px}td,th{padding:14px 12px}}
@media(max-width:760px){.shell{display:block}.sidebar{position:static;height:auto;padding:14px;border-bottom:1px solid var(--border)}.sidebar .brand{padding:0 0 12px}.sidebar nav{display:flex;overflow:auto;gap:3px}.nav-item{white-space:nowrap;padding:10px;font-size:12px;gap:6px}.nav-item svg{width:16px;height:16px}.account{padding:10px 0 0;font-size:12px}.account .avatar{display:none}.account small{display:inline;margin-left:10px}.logout{margin-left:auto}.page{padding:18px 12px}.page-head{display:block;margin:0 0 15px}.page-head h1{font-size:28px}.page-head p{font-size:14px}.head-actions{margin-top:15px;flex-wrap:wrap}.stats{margin:22px 0;grid-template-columns:repeat(2,1fr);gap:20px}.stat{padding:0 10px}.stat:nth-child(2){border:0}.stat strong{font-size:30px}.stat span{font-size:13px}.chat-head{height:auto;padding:16px 12px;gap:10px;flex-wrap:wrap}.chat-head h1{font-size:24px}.chat-layout{display:block}.conversation-list{max-height:270px;border-right:0;border-bottom:1px solid var(--border)}.list-controls{padding:12px}.conversation-row{padding:12px 16px}.chat-center{height:650px}.details{padding:20px;max-height:none}.message{max-width:90%}.login{display:block}.login-story{padding:30px}.login-story h1{font-size:30px}.login-story p{font-size:15px}.login-form{padding:30px 22px}.form-grid{grid-template-columns:1fr}h2{font-size:20px}.section-title{padding:16px 12px}td:first-child{min-width:150px}.compose-actions{align-items:stretch}.compose-actions select{max-width:180px}.table-section{border-radius:5px}}

.contact-number{font-variant-numeric:tabular-nums;color:#244c40!important}.thread-head>div{min-width:0;flex:1}.thread-head h2{overflow-wrap:anywhere}.thread-head>button{padding:8px;font-size:12px;flex-shrink:0}.lead-summary{display:grid;gap:8px;background:#f0f7f3;border:1px solid #d9e9df;border-radius:8px;padding:15px;margin-bottom:14px;overflow-wrap:anywhere}.lead-summary span{font-variant-numeric:tabular-nums}.lead-summary small{color:#526681}.inline-check{width:18px;min-height:18px;display:inline;margin:0 8px 0 0;vertical-align:middle}input[readonly]{background:#f4f6f8;color:#526681}

.research-panel{border-top:1px solid var(--border);margin-top:24px;padding-top:24px}.research-panel details{border:1px solid var(--border);border-radius:6px;padding:12px;margin:14px 0}.research-panel summary{cursor:pointer;font-weight:600;line-height:1.5}.research-panel ul{padding-left:20px;line-height:1.6}.research-panel p{font-size:13px}.research-panel a,.lead-summary a{color:#06614b;overflow-wrap:anywhere}.research-panel form>small{display:block;margin-top:10px}dialog{max-height:85dvh;overflow:auto}
.thread-shortcuts{display:flex;gap:6px;flex-wrap:wrap;max-width:150px}.thread-shortcuts button{font-size:11px;padding:7px;min-height:32px}.lead-summary strong{font-size:15px}

.inbox-filters{display:grid;gap:8px;margin:12px 0}.inbox-filters label{font-size:12px;color:#526879}.inbox-filters select{width:100%;margin-top:4px;min-width:0}.inbox-result{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:12px;color:#526879;margin-bottom:10px}.inbox-result button{padding:4px 6px;font-size:12px}.reply-window{padding:9px 12px;margin:0 0 10px;background:#edf8f3;border-radius:7px;color:#185e47;font-size:12px}.reply-window.closed{background:#fff5e8;color:#805522}
.history-notice{flex-shrink:0;padding:10px 20px;border-bottom:1px solid var(--border);background:#f4f8f6;font-size:12px;line-height:1.5}.history-notice summary{cursor:pointer;color:#486157}.history-notice p{margin:8px 0;max-height:85px;overflow:auto}.chat-center>.settings-note{flex-shrink:0;font-size:12px;margin:0;max-height:75px;overflow:auto}.chat-center .messages{min-height:100px}.thread-head,.composer{flex-shrink:0}.bubble small{overflow-wrap:anywhere}
.list-tabs{flex-wrap:wrap;gap:4px}.list-tabs [data-filter="overdue"]{flex-basis:100%}.conversation-row .followup-due{color:#924512;font-weight:600}
.work-tools{display:flex;align-items:center;gap:10px;margin:10px 0;flex-wrap:wrap}.work-tools button{font-size:12px;padding:6px 10px}.emoji-picker{position:relative;font-size:13px}.emoji-picker summary{cursor:pointer;padding:8px}.emoji-picker>div{position:absolute;bottom:100%;background:#fff;border:1px solid var(--border);padding:10px;display:grid;grid-template-columns:repeat(4,42px);z-index:5;box-shadow:0 5px 20px #0002}.emoji-picker button{font-size:22px}.selected-document{border:1px solid #a5cfc0;background:#f2faf6;border-radius:6px;padding:10px;font-size:12px}.selected-document>*{display:block;margin:5px 0;overflow-wrap:anywhere}.work-panel{border-top:1px solid var(--border);border-bottom:1px solid var(--border);padding:14px 0;margin:16px 0}.work-panel h3{font-size:16px}.work-panel>button{margin:5px 0;font-size:12px}.work-task{padding:10px;border:1px solid #e8c789;border-radius:6px;margin:10px 0;background:#fffaf1}.work-task small{display:block;margin:7px 0;font-size:11px}.work-task button{font-size:12px}.manual-event{font-size:12px;background:#f3f6f8;padding:12px;border-radius:8px}.manual-event summary{cursor:pointer;font-weight:600}.manual-event p{white-space:pre-wrap;overflow-wrap:anywhere}.manual-event small{font-size:11px}.message-pdf{display:block;margin-top:10px;overflow-wrap:anywhere}dialog{max-height:90dvh;overflow:auto}.document-list>div{border:1px solid var(--border);padding:10px;margin:10px 0}.document-list small{display:block;margin:5px 0}.document-list button{margin:5px}.dropzone{border:2px dashed #8bb9a9;border-radius:8px;padding:18px;cursor:pointer;background:#f8fcfa}.dropzone.dragover{background:#dff5e9}.dropzone input{font-weight:400;font-size:12px}
.emoji-panel[hidden]{display:none!important}.emoji-picker>.emoji-panel{width:254px;max-width:75vw;max-height:230px;overflow:auto;grid-template-columns:repeat(5,42px);border-radius:12px;gap:3px}.work-tools [data-emoji-toggle]{font-size:23px;border-radius:50%;width:42px;height:42px;padding:3px}.emoji-panel button{border:0;background:transparent;padding:5px;min-width:40px}.emoji-panel button:hover{background:#e5f4ee}
.origin-banner{border-left:4px solid #167b81;background:#edf7f8;padding:9px 12px;margin:10px 0;font-size:12px;line-height:1.45;max-height:160px;overflow:auto}.origin-banner>strong,.origin-banner>span,.origin-banner>small{display:block;margin-bottom:4px}.origin-banner button{font-size:12px;padding:5px 9px;min-height:32px;margin:4px}.origin-banner details{font-size:11px}.conversation-row .origin-tag{color:#146b72;font-weight:650}
.thread-head{padding:16px;gap:10px}.thread-head>div:first-of-type{min-width:0;flex:1}.thread-head h2{font-size:16px;line-height:1.3}.thread-head p{font-size:11px;margin-top:4px}.thread-head .contact-avatar{width:36px;height:36px;flex-shrink:0}.origin-banner{margin:6px 0;padding:7px 10px;max-height:125px}.origin-banner details summary{cursor:pointer}.composer .work-tools{margin:6px 0}.chat-center .messages{min-height:80px}.composer .reply-window{font-size:11px;padding:7px 10px;margin:7px 0}@media(min-width:1251px) and (max-width:1450px){.thread-shortcuts{display:none}}
.response-alerts{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:8px 20px;background:#edf6f2;color:#254b40;border-bottom:1px solid #dbe9e3;font-size:12px}.response-alerts span{flex:1}.response-alerts button{font-size:12px;padding:6px 9px}.response-alerts.has-alert{background:#fff3df;color:#714600;border-color:#ebc985}.response-late{color:#a05308;font-weight:700}.integration-card{border:1px solid #dce7e1;background:white;padding:20px;border-radius:12px;margin:18px 0;max-width:1000px}.integration-card h2{font-size:18px;margin:0 0 10px}.integration-card p{line-height:1.6}.integration-card code{overflow-wrap:anywhere}.integration-card form{max-width:400px}.main:has(>.response-alerts) .chat-layout{height:calc(100dvh - 134px)}@media(max-width:760px){.response-alerts{padding:8px 12px}.response-alerts span{flex-basis:100%}.main:has(>.response-alerts) .chat-layout{height:calc(100dvh - 194px)}.integration-card{padding:14px}}
.sidebar nav{overflow-y:auto;min-height:0;gap:3px}.sidebar .account{flex-shrink:0}.sidebar .brand{padding-bottom:20px}
.profile-avatar-button,.profile-avatar{width:44px;height:44px;min-width:44px;flex-shrink:0;display:inline-flex;padding:0;border:2px solid #fff;border-radius:50%;overflow:hidden;background:#e4f1eb;box-shadow:0 1px 5px #173f2d16}.profile-avatar-button img,.profile-avatar img{display:block;width:100%;height:100%;object-fit:cover}.profile-avatar-button:hover{border-color:#07865f;box-shadow:0 0 0 3px #07865f18}.member-identity{display:flex;align-items:center;gap:12px}.member-identity small{display:block}.avatar-dialog{max-width:650px}.avatar-dialog p{color:#536775}.avatar-options{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:22px 0}.avatar-options button{padding:10px 5px;border-radius:14px;border:2px solid #e4eae6;display:flex;align-items:center;flex-direction:column;gap:8px;min-width:0;background:#fcfdfc}.avatar-options button[aria-pressed=true]{border-color:#07865f;background:#eef7f2}.avatar-options img{width:90px;max-width:100%;height:auto;aspect-ratio:1;border-radius:50%;display:block}.avatar-options strong{font-size:14px}.avatar-options small{font-size:11px;color:#536775}@media(max-width:600px){.avatar-options{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.avatar-options img{width:80px}.avatar-dialog h2{font-size:22px}}
.client-avatar{display:inline-flex;width:44px;height:44px;min-width:44px;flex-shrink:0;border-radius:50%;overflow:hidden;border:2px solid #fff;background:#e9f1ee;box-shadow:0 1px 5px #173f2d12}.client-avatar img{width:100%;height:100%;object-fit:cover;display:block}.conversation-row{display:flex;align-items:flex-start;gap:10px}.conversation-row-content{display:block;min-width:0;flex:1}.conversation-row-content>small{display:block}.thread-head>.client-avatar{width:48px;height:48px;min-width:48px}.lead-summary>.client-avatar{width:56px;height:56px;min-width:56px;margin-bottom:8px}@media(max-width:760px){.conversation-row>.client-avatar{width:40px;height:40px;min-width:40px}.thread-head>.client-avatar{width:40px;height:40px;min-width:40px}}
.message-recovery,.external-delivery,.send-failure{border:1px solid #c7dfd5;border-radius:8px;background:#f0f8f4;padding:12px;margin:8px 0;max-width:100%;font-size:13px;overflow-wrap:anywhere}.message-recovery p,.external-delivery p{white-space:pre-wrap}.message-recovery small,.external-delivery small,.send-failure small{display:block;color:#526774;line-height:1.5}.send-failure{border-color:#e8bbb7;background:#fff2f0;color:#8f2b23}.send-failure button{font-size:12px;margin:6px 6px 0 0;padding:7px}.send-failure-tag{color:#a12c24!important;font-weight:700}.external-delivery-tag{color:#31735b!important}.automatic-hint{color:#816014!important}.role-history{padding:10px 0;border-bottom:1px solid #e1e8e3}.role-history span,.role-history small{display:block;font-size:12px;margin-top:5px}.original-event{max-width:650px;max-height:50vh;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;background:#f4f6f8;padding:15px;font-size:12px}
.shared-contacts{display:grid;gap:10px;margin:10px 0;min-width:0}.shared-contact{padding:12px;border:1px solid #c9dcd5;border-radius:10px;background:#f3faf7;color:#183f34;overflow-wrap:anywhere}.shared-contact strong{display:block;margin-bottom:6px}.shared-contact-number{user-select:text;font-variant-numeric:tabular-nums}
.received-media,.received-location,.voice-transcript{margin:10px 0;padding:12px;border:1px solid #c9dcd5;border-radius:10px;overflow-wrap:anywhere}.received-media audio{width:100%;max-width:400px}.received-image,.received-video{display:block;max-width:100%;max-height:360px;border-radius:8px}.voice-transcript p{white-space:pre-wrap}.media-error:empty{display:none}.media-error{color:#9c3d26}
.received-media .media-download{margin:4px 0;font-size:12px}.received-media audio{display:block}.received-media:has(audio){padding:6px 10px;margin-bottom:4px}.received-media:has(audio)+.voice-transcript{margin-top:4px;padding:8px 10px}.voice-transcript p{margin:6px 0}.voice-transcript small{display:block;font-size:11px;line-height:1.35}
.composer{padding-bottom:10px}.composer-tabs{margin-bottom:8px}.composer-tabs button{padding:9px 0}.compose-box textarea{height:58px;min-height:58px}.compose-box{padding:10px}.received-media,.voice-transcript{flex-shrink:0}
.list-tabs{flex-wrap:wrap}.list-tabs button{font-size:12px;padding:7px 8px;min-height:34px}.work-panel .work-task p{margin:6px 0}
.inbox-summary{font-size:11px;color:#526681;line-height:1.45;margin:8px 0}.list-tabs{display:flex;gap:5px}.list-tabs button{flex:1 1 43%}
/* Pulido visual ligero: sin fuentes remotas, imágenes ni dependencias nuevas. */
:root{--green:#087b60;--border:#dde7e3;--muted:#586b76;--rail:#f3f7f5;color:#18342e}
button{border-radius:9px}input,select,textarea{border-color:#d6e1dc;border-radius:9px}input:focus,select:focus,textarea:focus{outline:2px solid #087b6030;outline-offset:1px;border-color:#087b60}
.sidebar{background:#f3f7f5}.brand{letter-spacing:-.03em}.mark{border-radius:12px}.nav-item.selected{background:#deeee7;box-shadow:inset 3px 0 #087b60}.nav-item{border-radius:10px}.account{border-top:1px solid var(--border)}
.chat-head{background:#fff}.chat-head h1{font-size:26px;letter-spacing:-.035em}.conversation-list{background:#fbfcfb}.list-controls{background:#f7faf8;border-bottom:1px solid var(--border)}.list-controls #search{background:white}.inbox-summary{color:#52675e}.list-tabs button{background:#fff;border-color:#dde7e1;border-radius:8px;line-height:1.35}.list-tabs button.active{background:#e0f0e8;border-color:#8abda9;color:#155c47;font-weight:650}
.conversation-row{border-bottom-color:#e9efec;padding:14px 15px}.conversation-row:hover{background:#f0f7f3}.conversation-row.active{background:#e5f3ec;box-shadow:inset 3px 0 #087b60}.conversation-row .row-top strong{line-height:1.4}.conversation-row small{color:#586b76}.conversation-row .contact-number{font-variant-numeric:tabular-nums}
.thread-head{background:#fff;border-bottom:1px solid var(--border)}.messages{background:#f4f8f5;gap:18px}.bubble{background:#fff;border:1px solid #dce7e1;border-radius:14px 14px 14px 4px;box-shadow:0 1px 2px #163c2810}.message.out .bubble{background:#e1f2e8;border-color:#c7e2d3;border-radius:14px 14px 4px 14px}.message>small{color:#536b61;line-height:1.45}.composer{background:#fff;border-top:1px solid var(--border)}.compose-box{border-radius:12px;border-color:#cdded5}.compose-box:focus-within{border-color:#087b60;box-shadow:0 0 0 2px #087b6014}.compose-box textarea:focus{outline:0;box-shadow:none}.primary{font-weight:600}
.details{background:#fbfcfb}.lead-summary{background:#edf6f0;border:1px solid #d9e9df;border-radius:12px}.work-panel,.research-panel{border-radius:12px}.details h2{color:#21483a}.details label{color:#3b5549}.details input[readonly]{background:#f0f4f2;color:#52665b}dialog{border:1px solid #d7e5dc;border-radius:16px;box-shadow:0 16px 48px #163c2826}dialog::backdrop{background:#142c254d}
@media(max-width:760px){.chat-head h1{font-size:22px}.messages{padding:14px}.conversation-row{padding:12px}.details{padding:16px}}
/* Móvil: una sola vista operativa, con controles táctiles y sin duplicar datos. */
.mobile-only{display:none}
@media(max-width:760px){
html,body{max-width:100%;overflow-x:clip}input,select,textarea{font-size:16px}button{min-height:44px}.shell{min-height:100dvh}.sidebar{position:relative;display:block;padding:10px 12px}.sidebar .brand{padding:0;min-height:42px;font-size:19px}.sidebar .mark{width:34px;height:34px;font-size:20px}.mobile-only{display:inline-flex;align-items:center;justify-content:center}.mobile-menu{position:absolute;right:12px;top:9px;font-size:14px;padding:8px 12px}.sidebar nav,.sidebar .account{display:none}.mobile-menu-open .sidebar nav{display:grid;grid-template-columns:1fr 1fr;margin-top:12px;max-height:45dvh}.mobile-menu-open .sidebar .account{display:flex}.sidebar .nav-item{min-height:44px;font-size:13px}.main{min-width:0}.response-alerts{padding:6px 10px;gap:6px;font-size:11px}.response-alerts span{flex-basis:auto}.response-alerts button{min-height:36px;font-size:11px;padding:6px}.chat-head{padding:10px 12px;min-height:58px;flex-wrap:nowrap}.chat-head h1{font-size:21px}.chat-head .head-actions{margin:0;gap:4px}.chat-head .head-actions>.muted{display:none}.chat-head .head-actions button{font-size:12px;padding:8px}.chat-layout,.main:has(>.response-alerts) .chat-layout{height:auto;display:block}.conversation-list{max-height:none;border:0;overflow:visible}.chat-layout>.chat-center,.chat-layout>.details{display:none}.chat-layout[data-mobile-pane="chat"]>.conversation-list,.chat-layout[data-mobile-pane="details"]>.conversation-list{display:none}.chat-layout[data-mobile-pane="chat"]>.chat-center{display:flex;height:calc(100dvh - 176px);min-height:380px}.chat-layout[data-mobile-pane="details"]>.details{display:block;max-height:none;overflow:visible;padding:12px}.details>.mobile-only{position:sticky;top:0;z-index:6;background:#fff;margin-bottom:16px;width:100%}.list-controls{padding:12px}.list-tabs{gap:6px}.list-tabs button{flex:1 1 43%;min-height:44px;font-size:12px}.conversation-row{padding:14px 12px}.conversation-row strong{font-size:14px}.conversation-row .row-top strong{overflow-wrap:anywhere}.conversation-row time{flex-shrink:0}.thread-head{padding:8px;min-height:70px;gap:8px;flex-wrap:wrap}.thread-head>.mobile-back{width:44px;padding:5px;flex:0 0 44px;font-size:22px}.thread-head>.client-avatar{display:none}.thread-head>div:first-of-type{flex:1;min-width:0}.thread-head h2{font-size:14px}.thread-head p{font-size:11px}.thread-shortcuts{display:flex;max-width:none;flex:0 0 100%;justify-content:flex-end}.thread-shortcuts button{min-height:36px;padding:6px 10px;font-size:12px}.messages{padding:12px;gap:14px;min-height:80px}.message{max-width:94%}.bubble{padding:11px 13px}.received-media audio{max-width:100%;min-width:0}.composer{padding:0 8px max(8px,env(safe-area-inset-bottom));flex-shrink:0}.composer .origin-banner{max-height:65px;overflow:auto;padding:5px 8px;font-size:11px}.composer .reply-window{padding:5px 7px;font-size:10px;margin:4px 0}.composer-tabs{gap:22px;margin-bottom:4px}.composer-tabs button{min-height:36px;padding:6px 0}.compose-box{padding:8px}.compose-box textarea{font-size:16px;height:54px;min-height:54px;max-height:140px}.compose-actions select{min-width:0;max-width:65%;font-size:14px;min-height:44px}.compose-actions .primary{min-width:80px}.composer .work-tools{margin:4px 0}.emoji-picker>.emoji-panel{z-index:20;left:-95px;max-width:calc(100vw - 24px)}dialog{padding:18px;max-height:90dvh;overflow:auto;width:calc(100% - 20px)}.dialog-actions{flex-wrap:wrap}.page-head,.toolbar{flex-wrap:wrap}.toolbar input{min-width:0}.settings-form,.integration-card{max-width:100%}.form-grid{gap:12px}.table-wrap{max-width:100%;overflow:auto}
.shell:has(#body:focus) .sidebar,.shell:has(#body:focus) .response-alerts,.shell:has(#body:focus) .chat-head{display:none}.shell:has(#body:focus) .chat-center{height:100dvh;min-height:240px}.shell:has(#body:focus) .origin-banner{display:none}
}
@media(max-width:760px) and (max-height:520px){.chat-layout[data-mobile-pane="chat"]>.chat-center{min-height:260px}.thread-shortcuts{flex:initial}.composer .origin-banner{max-height:40px}.messages{min-height:60px}}
@media(max-width:760px){.mobile-filter-toggle{margin-top:8px;font-size:12px;min-height:40px}.list-controls .inbox-filters{display:none}.list-controls.mobile-filters-open .inbox-filters{display:grid;margin-top:10px}.list-controls .inbox-summary{display:none}.list-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:6px;scrollbar-width:thin}.list-tabs button{flex:0 0 auto;white-space:nowrap;padding:8px 12px}.inbox-result{margin:6px 0}.list-controls{padding-bottom:6px}.chat-layout[data-mobile-pane="chat"] .thread-head{flex-shrink:0}.composer .work-tools button{min-height:44px}}
@media(max-width:760px){.shell:has(#body:focus) .chat-center{height:var(--mobile-visible-height,100dvh);min-height:0}.shell:has(#body:focus) .thread-shortcuts{display:none}.shell:has(#body:focus) .thread-head{min-height:60px}.shell:has(#body:focus) .chat-center>.settings-note{max-height:45px;overflow:auto}.chat-center>details{flex-shrink:0}}
.test-space-note{padding:9px 14px;background:#fff3d6;color:#684500;font-size:12px;line-height:1.4;border-bottom:1px solid #ead9aa}.main:has(>.test-space-note) .chat-layout{height:calc(100dvh - 174px)}
@media(max-width:760px){.main:has(>.test-space-note) .chat-layout{height:auto}.main:has(>.test-space-note) .chat-layout[data-mobile-pane="chat"]>.chat-center{height:calc(100dvh - 220px)}.shell:has(#body:focus) .test-space-note{display:none}.shell:has(#body:focus) .main:has(>.test-space-note) .chat-center{height:var(--mobile-visible-height,100dvh)}}
/* Transcripción legible también en burbujas salientes y pantallas pequeñas. */
.voice-transcript{background:#f2faf7;color:#173c30;border:1px solid #85b9a3;min-width:0;max-width:100%}.voice-transcript>strong{display:block;font-size:14px}.voice-transcript p{display:block!important;white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;line-height:1.55;max-height:none!important;overflow:visible!important;color:#173c30}.voice-transcript small{color:#49685b}.transcript-pending{padding:10px 0}.transcript-pending p{font-size:13px;line-height:1.45}.transcript-pending button{min-height:44px}.speech-inline-status:empty{display:none}.speech-inline-status{color:#923c28}
.referral-offer{margin:10px 0;padding:12px;background:#eef7fc;color:#173c4b;border:1px solid #91bed2;border-radius:10px}.referral-offer p{font-size:13px;line-height:1.45}.referral-offer button{display:block;min-height:44px;margin:6px 0;max-width:100%;white-space:normal;overflow-wrap:anywhere}
.message-reactions{display:flex;gap:6px;flex-wrap:wrap;margin:4px 0}.message-reactions>span{display:inline-flex;align-items:center;gap:6px;border:1px solid #a4c9b6;background:#eef9f3;color:#183e2e;padding:5px 9px;border-radius:16px;font-size:22px}.message-reactions small{font-size:11px}.reaction-event{background:#f0f7fa;color:#214656;border:1px solid #aac9d6;padding:10px;border-radius:10px;margin:6px 0}.reaction-event blockquote{margin:8px 0;padding-left:10px;border-left:3px solid #85b5c9;white-space:pre-wrap;font-size:13px}.reaction-event small{display:block;font-size:11px}
.agenda-alerts:empty{display:none}.agenda-alerts{padding:8px 16px;background:#fff7df;color:#58400d;display:flex;gap:8px;align-items:center;flex-wrap:wrap}.agenda-alerts button{font-size:12px}.task-agenda{padding:8px 0}.task-agenda p{margin:6px 0}.task-agenda button{min-height:44px}.inbox-sync{font-size:11px;color:#49665d}.inbox-sync button{font-size:12px}
@media(max-width:760px){.agenda-alerts{max-height:76px;overflow:auto;padding:6px 10px;font-size:12px}.agenda-alerts button{min-height:36px;font-size:11px}.main:has(>.agenda-alerts:not(:empty)) .chat-layout[data-mobile-pane="chat"]>.chat-center{height:calc(var(--mobile-visible-height,100dvh) - 252px)}.inbox-sync button{min-height:40px;margin-top:4px}}

#line-routing fieldset{border:1px solid #dce5e1;border-radius:10px;padding:14px 18px;margin:18px 0}#line-routing legend{font-weight:600;padding:0 6px}#line-routing label.routing-choice{display:inline-flex;flex-direction:row;align-items:center;gap:8px;margin:8px 24px 8px 0;width:auto}#line-routing input.inline-check{width:18px;height:18px;min-height:18px;padding:0;margin:0;flex:0 0 18px}#line-routing small{color:#64736e}